Reviews From Past Patients

Friends Hospital is dedicated to providing exceptional behavioral health services to the adolescent, adult and older adult patients we serve. In an effort to continually improve our programs and provide the highest standard of behavioral health treatment, we ask each patient to complete a confidential survey at the time of discharge.

The survey measures patient satisfaction across a number of factors including but not limited to how safe they felt during their stay, their satisfaction with the food, whether they had input into their treatment and if they were treated with dignity and respect. Results of the surveys are analyzed quarterly to ensure continuous quality improvement.

Overall Satisfaction Scores

2018 Q3

4.20 out of 5 satisfaction score

2018 Q4

4.22 out of 5 satisfaction score

2019 Q1

4.26 out of 5 satisfaction score

2019 Q2

4.28 out of 5 satisfaction score

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Help is a Phone Call Away

We’re available 24 hours a day, seven days a week to provide a confidential mental health assessment for you or your loved one. Call us at 800-889-0548, visit our facility, or message us to get started. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.