Considerations and Accommodations for LGBTQ+ Patients

Friends Hospital recognizes that members of the LGBTQ community have unique healthcare needs, and is committed to providing excellent care for members of the LGBTQ community throughout the Philadelphia area. We have worked hard to ensure that our policies and practices are welcoming and affirming for our LGBTQ patients:

  • Individual rooms without roommates
  • Placement of Transgender patients in gender-specific areas based upon their identity and preference
  • An LGBTQ Navigator to assist patient to access specialty services in the community
  • A Patient Advocate with training in LGBTQ Healthcare to assist in resolving concerns
  • Clinicians trained in providing services to LGBTQ patients

In addition, we are always happy to hear our current or former patients’ suggestions regarding how we can better serve the LGBTQ community.

Community Resources

The city of Philadelphia maintains an excellent directory of healthcare services, including mental health and substance misuse, for LGBTQ individuals throughout the city. This directory can be accessed here: https://healthymindsphilly.org/en/lgbtqia-resources/

Additionally, the Human Rights Campaign has a nationwide listing of hospitals healthcare providers that are committed to providing quality care to LGBTQ individuals called the Healthcare Equality Index. To be listed on the Healthcare Equality Index, a facility must meet a wide range of requirements, including training and equal access to care. You can search their database for a facility hear you: https://www.hrc.org/hei/search

LGBTQ Patient Navigator

Friends Hospital’s LGBTQ Patient Navigator is a specially identified staff member who is trained to provide consultation for LGBTQ patient care. They are aware of the community resources specifically for LGBTQ patients and the best practices for providing care to LGBTQ patients in a hospital setting. They can assist your treatment team in finding an aftercare provider, developing an appropriate treatment plan, and resolving any concerns you may have about being in the hospital.

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Help is a Phone Call Away

We’re available 24 hours a day, seven days a week to provide a confidential mental health assessment for you or your loved one. Call us at 800-889-0548, visit our facility, or message us to get started. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.